There’s no one definition of success.
For software teams, customer satisfaction is the most common measure of success.
But teams also look at other metrics, such as mean recovery time, application crash rate, issues closed, and open/close rate to gauge success.
Metrics measuring team success
Customer satisfaction
Mean time to recover/repair
Application crash rate
Issues closed
There’s also a need for speed.
~85% of teams also ranked velocity and mean time to recover as important metrics of success alongside CSAT.
Most important measure of team success
So many tools, so little time.
On average, development teams require
4.3
tools to move code from development to customers
(with code review, monitoring apps, automated testing and code repositories being the most common tools)
and
3.3
tools just to know the status of a project.
And it’s not just hunting for info
56% of teams have to provide status updates once a day (or even more frequently).
And for some teams, more tools leads to more problems.
The largest issue facing development teams with multiple tools? A lack of integration.
However, over a third also cited too much context switching, lack of visibility, and user management challenges as downsides.
Issues with multiple tools
Lack of integration across tools
Too much context switching across tools
Lack of visibility across tools
User management is a pain
Still, the future is bright.
86%
of developers agree that their team is empowered with the right tools and resources to make better products
Check out our other survey site focused around Continuous Delivery.
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We’ll be updating this page in the near future with results from you and your peers. Stay tuned!